International Delivery If you live outside mainland UK and would like to place an order please contact us for a delivery quote.
Delivery Delivery is FREE within the UK only for orders over £20. We aim to dispatch your order quickly, usually within 2-3 days of your order being placed (subject to stock availability). Non-fragile small parcel: Dispatched via Royal Mail 1st class signed for. Medium or larger parcels: Dispatched via courier (48 hour delivery)
Packaging Your delivery may arrive packed using recycled packaging. We are just trying to avoid unnecessary waste and hope that you don’t mind.
Stock availability We make every effort to ensure that all stock items are available, however in the unlikely event that stock sells out before we are able to update the site, we will let you know as soon as possible.
RETURNS We hope you love your purchase, however if you are in anyway dissatisfied, please contact us within 7 working days. You may then return the items to us within 14 days in the same condition that it was delivered (including any labels) and in its original packaging for a refund or replacement. Please post to the address that will be emailed to you. Please ensure you include the returns slip in your parcel.
We recommend that you use a recorded delivery service for any returns as we cannot be held responsible for non-receipt of goods. If the product is not in fully saleable condition, we reserve the right to refuse a refund on the item. Please note that we cannot refund delivery charges unless the products are faulty.
If your item arrives broken, please take a photo and email it to us at:
and we can dispatch a replacement or arrange for a refund.
Personalised or made to order products may not be returned or refunded unless faulty, in line with the Office of Fair Trading’s Distance Selling Regulations (2000)
Cancellation You can cancel your order in writing, at any time within 7 days of placing your order, for a full refund, unless the item/ items have already been dispatched.